How to Change Your Registered Mobile Number

In order to change your existing registered mobile phone number, please make sure the number / SIM is registered in your name.

As Proof of Ownership, send SMS text message with words MNP to 667 and forward the reply to our whatsapp number +923008204910 or email us a screenshot of the same at [email protected]

You may send the change request by submitting a duly filled in Change of Particulars form via your registered email mentioning new mobile phone number and proof of sim ownership. The same can be achieved by post or in person.


How to change your registered Email Address

If you have access to your registered email and would like to change it, please send us an email (from registered email) requesting change of email mentioning the new email address.

If you cannot access your registered email OR you can and would like to change email, please submit the duly filled in Change of Particulars form.


How to add / change your Bank Account (IBAN)

In order to add or change your Bank Account details, you may send the change request via your registered email mentioning new Bank Account IBAN information and proof of IBAN which could be your bank statement OR scanned copy of chequebook leaf.

You can submit Change of Particulars form along with proof of IBAN via registered email, post or in person.


Click to Download Change of Particulars Form

How to Add / Change Particulars of Nominee

Nomination may be made in terms of requirements of Sec 79 of the Companies Act, 2017 which inter alia requires that person nominated as aforesaid shall not be a person other than the following relatives of the Account Holder namely; Spouse, Father, Mother, Brother, Sister, Son or Daughter.


In order to add / change your Nominee, please submit Change of Nominee Form along with the following:

  1. Scanned Copy of CNIC / SNIC of Nominee

  2. Contact Number

  3. Email Address

  4. Mailing Address

The duly filled in & signed form and above requested information may be submitted via your registered email, by post or in person.


Click to Download Change of Nominee Form

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